Shipping policy

Shipping Policy

Last Updated: July 6, 2026

Thank you for shopping with Memosca International. We are committed to delivering your orders safely and efficiently. Please read our Shipping Policy before placing an order.

Shipping Locations

We currently ship across India as well as to selected international destinations. If your country is available at checkout, we can deliver to your location.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.
Orders are processed only on business days (Monday to Friday, excluding public holidays).
During sales, holidays, or peak seasons, processing times may be slightly longer.

Delivery Time

Estimated delivery times are as follows:

Within India: 3–7 business days
International Orders: 7–21 business days (depending on the destination country and customs clearance)

These are estimated delivery times and are not guaranteed.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location, package weight, and shipping method selected.

Any promotional free shipping offers will be displayed on our website, where applicable.

International Orders

International shipments may be subject to customs inspections, import duties, taxes, VAT, brokerage fees, or other charges imposed by the destination country.

These charges are not included in the product price or shipping charges and are the sole responsibility of the customer.

Memosca International is not responsible for delays caused by customs clearance, government authorities, or courier partners.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation along with tracking details (where available) via email or other contact information provided during checkout.

Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occur due to factors beyond our control, including but not limited to:

Weather conditions
Customs inspections
Public holidays
Natural disasters
Courier operational delays
Government restrictions
Incorrect or incomplete shipping information provided by the customer

Memosca International shall not be liable for delays resulting from these circumstances.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at the time of placing the order.

If an order is returned due to an incorrect or incomplete address, refusal to accept delivery, or failure to collect the package, any additional shipping charges for re-delivery shall be borne by the customer.

Lost or Damaged Packages

If your package arrives damaged, defective, or you receive the wrong item, please contact us within the time specified in our Exchange Policy.

A complete, continuous, and unedited unboxing video is mandatory for any damage, missing item, or incorrect product claim. Claims submitted without an unboxing video may not be accepted.